Call Center Representative in Des Moines at Farm Bureau Financial Services

Date Posted: 11/13/2020

Job Snapshot

Job Description

Call Center Representative

Do you have a passion for people? Are you customer service oriented and consider yourself a quick learner? Are you a team player and a dependable hard worker? If so, this Call Center Representative opportunity could be a great fit for you!

Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.

What It Takes to Join Our Team: You bring the determination, communication skills, computer know-how and a positive customer service mindset - we'll teach you the rest.

Focused on the Customer: We're looking for friendly, service-minded people to join our fast-paced Account Contact Unit. As an extension of Farm Bureau agent sales offices, the Account Contact Unit makes outbound phone calls on behalf of our agents. In this role, you will contact potential and current Farm Bureau insurance customers via phone to set up appointments and provide general account servicing with the goal of deepening relationships while providing great customer service.

Committed to You: This position comes with many things you'd expect in working for a great company:

  • An array of benefits including medical, dental, vision and paid time off available after six months of employment.
  • A flexible work schedule (times available between 10am-8pm Monday through Friday, and 10am-3pm on Saturdays).
  • Opportunities to grow into other areas of the business. Several of our most tenured employees started their careers in the ACU.

When you're on our team, you get more than a great paycheck. The starting pay is $11.00/hour, and you'll also hear about career development and educational opportunities. This opportunity is a great way for you to get your foot in the door at Farm Bureau and gain insurance experience, as well as general corporate real world exposure. Also, you'll gain exposure to a wide variety of insurance products, marketing initiatives and sales campaigns that can help you further enhance your career path.

If you're interested in joining a company that appreciates you, and provides growth and professional development opportunities, we invite you to apply today. Farm Bureau....where the grass really IS greener!